Contact groups are groups of users that can be notified when an event occurs.

<aside> 💡 StaffAlerter can only notify groups of users not individual users when an event occurs.

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Edit a Group

Step 1 - Contact Groups

From the "Contact Management" section at the bottom of the page, Click Contact Groups

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Step 2 - Edit

Click the Edit link on the right side of the table

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Add a new Contact from Contact Groups

Step 1 - Add new Contact

Click Add New Contact

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Step 2 - Fill out the Form

  1. Name - Contact Name
  2. Email - Email address of the user
  3. Text Number - ****Users SMS text number
  4. Voice Number - Users number for voice calls