Contact groups are groups of users that can be notified when an event occurs.

<aside> 💡 StaffAlerter can only notify groups of users not individual users when an event occurs.

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Sending a Message to an Individual Contact

Step 1 - Contacts

From the "Contact Management" section at the bottom of the page, Click Contacts

Step 2 - Select the Contact

Click the Contact Name from the list of contacts

Step 3 - Message Box

Click Send Message to show the Send Message box

Step 4 - Send a Message

1. Select the Message Type ****to send.
2. Enter a Subject for the Message - Used for Email messages only.
3. Type the message to be sent to the contact.
4. Send - Click Send will immediately send the message to the user.

<aside> ❗ Text Messages - Are for short messages to users. Messages sent over 130 characters will be charged as multiple messages depending upon total length.

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