Contact groups are groups of users that can be notified when an event occurs.

<aside> 💡 StaffAlerter can only notify groups of users not individual users when an event occurs.

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Sending a Message to a Group

Step 1 - Contact Groups

From the "Contact Management" section at the bottom of the page, Click Contact Groups

Step 2 - Select the Group

Click the Group Name from the list of groups

Step 3 - Message Box

Click Send Message to show the Send Message box

Step 4 - Send a Message

1. Select the Message Type to send
2. Enter a Subject for the Message - Used for Email messages only.
3. Type the message to be sent to the group.
4. Send - Click Send will immediately send the message to the group.

<aside> ❗ Text Messages - Are for short messages to users. Messages sent over 130 characters will be charged as multiple messages depending upon total length.

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